GENERAL RETURNS PROCEDURE
A. DOA (DEAD ON ARRIVAL) or faulty with-in 28 days of purchase from Auto Electronics.
- Must be current product range.
- Must be checked to confirm genuine fault.
- Any return sent back without authorisation will be rejected.
- Contact details: e-mail email@example.com
B. After 28 days your return procedure is to contact the manufacturer and follow their RMA procedure. Please see manufacturers contact details on the bottom of this page.
Unit Faults: must be returned in as new conditions with all accessories, mapping,packing and access codes.
Accessories Faults: you must only return the faulty accessories and NOT the whole unit.
Missing parts: If there are missing parts from the purchase the customer should contact the manufacturer direct using the standard customer service/returns number.
The manufacturer can confirm exactly which part is missing and get a new part sent direct to the customer.
- Returned items are for replacement/repair only.
- Returned items will be rejected if not sent with a completed RMA form and customer proof or purchase.
- One form must be completed for each item being returned.
- Items with N.F.F. (no fault found) will incur a handling and delivery charge (€35).
Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
In the Event of Any Errors on Product pricing,this will lead to orders been canceled and refunded if the Customer is not interested in purchasing at the ammended price.
We will let the owner know if such arises and will give them the choice of purchasing at the current price or a full refund.
manufacturers contact details
AlpineTel: 0845 3131 660
BBG AudioTel: 01923205605BECKERTel:
BLAUPUNKTTel: 01895 838 880
BOSTONTel: 01753 287 947
CLARIONTel: 01793 870400
CliffordTel: 01372 847 120
DATAWINDTel: 0844 999 0990
DIRECTEDTel: 01372 847 120
GARMINTel: 0808 238 0001
HARMANTel: 01707 278100
HornetTel: 01372 847 120
INFINITYTel: 01707 278100
INFORADTel: 0870 165 2414
Ingram MicroTel: 01788 527000
JBLTel: 01707 278100
JVCTel: 020 8450 3282
KenwoodTel: 01923655 269
MAGELLANTel: 00800 624 35526
NavmanTel: 01293 566100
PURE HIGHWAYTel: 01923 277477
Road AngelTel: 01327 855586
RoadpilotTel: 0870 240 1701
SnooperTel: 0870 78 70 700
SonyTel: 0870 5111 999
TOADTel: 0870 165 2414
TomTomTel: 0845 161 0009
TrackerTel: 01895 234 567
TRAFFIC MASTERTel: 01234 759 137
TRANHAMTel: 01425 620580 EXT 202VDOTel:
ViperTel: 01372 847 120